Donor Privacy Policy

At FOOD OUTREACH, all information about donors and donations is handled with respect and confidentiality. We understand the importance of protecting the privacy of personal information, especially in today’s increasingly electronic environment. We respect and protect the privacy of our donors and adhere to the following guidelines, which are subject to change as needed.

We do not share new and continuing donor information outside the organization, and we do not exchange, lend, rent or sell our donor lists to third party organizations.

Use of Donor Information: Donor information is used to complete the transaction, record the donation, generate the appropriate tax receipt, and to appropriately acknowledge each gift donation. Donor records are also used for general record keeping and internal analysis. Credit card information is used to process the gift. Access to donor information within FOOD OUTREACH is limited to staff or volunteers with a need to know and confidentially agreements are used as necessary. Employees and volunteers of FOOD OUTREACH are not permitted to use information gathered in the process of seeking and receiving donations for any purpose other than to carry out the services they are performing for the benefit of FOOD OUTREACH’S clients and mission.

Donors who provide contact information such as postal address or email address or telephone number, may be periodically contacted through these methods. Contact may be related to donations or requests from the donor. The donor may also receive mailings about FOOD OUTREACH, its programs, or about upcoming events. Donors may opt out of this kind of contact by contacting the Development Department.

Our commitment to data security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect. When a donation is made online, a secure connection is established and the donor’s information is encrypted. The secure connection is maintained until the transaction is completed or terminated.

Donor Recognition: FOOD OUTREACH is pleased to provide donors with recognition for their gifts through print, spoken, and/or web-based media. However, a donor may choose to waive this recognition and make a gift anonymously. Please contact the Development Department if you would like your gift to be anonymous.

Email Opt-Out: FOOD OUTREACH communicates with donors on a regular basis via email. We provide the ability to opt-out at the bottom of every e-blast sent. Email Opt-In/Choice: By default, donors who supply an email address are opted-in to FOOD OUTREACH’S e-mails. If you have opted-out of FOOD OUTREACH emails and wish to opt-in again, you may do so by contacting the Development Department.

If you have comments or questions regarding FOOD OUTREACH’S Donor Privacy Policy, contact the Development Department at [email protected], or by calling 314-652-3663.

This policy was modified 7/24/17.

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