We've Never Turned Away an Eligible Client

Eligibility Requirements

The requirements for becoming a Food Outreach client are simple and the process of qualification is straightforward. Individuals who are in treatment for cancer (or on hospice care due to cancer) and/or who have a diagnosis of HIV/AIDS and live at or below 300% of the Federal Poverty Level (FPL) can qualify for all of our services for free. For more information download the 2023 FPL Guidelines.

To learn if you qualify, please call Taylor Aarns at (314) 652-3663 ext. 1112 or Rachel Kleinman at (314) 652-3663 ext. 1113.

Refer a Client / Become a Client

Option 1: (Preferred): A healthcare professional completes our secure online referral form:

Or the HIV referral form may be downloaded here, the cancer referral form downloaded here and returned by fax to (866) 737-9858. Once we receive the form, a member of our team will contact the referred individual to schedule an intake appointment.

Option 2: Submit a self-referral using our secure self-referral form:


Clients must have a confirmed diagnosis of HIV/AIDS or be in treatment for cancer from a healthcare professional: Physician, Nurse, Physician’s Assistant, Community Health Worker, Social/Case Worker or Dietitian.

Once the completed referral form has been received you may call 314-652-3663 x 1112 or x 1113 to make an appointment or a Food Outreach staff member will attempt to call you to schedule.

All clients have an initial intake appointment with our on-staff Registered Dietitian before becoming enrolled in the program. This appointment covers the following:

Introduction to Food Outreach’s programs and guidelines.

Nutrition assessment.

Bioelectrical Impedance Analysis (BIA) test, which is non-invasive (currently not available due to COVID-19).

Review of Food Outreach grocery menu.

Clients must live at or below 300% of the Federal Poverty Level (click here to download FPL document) to receive our services at no cost. Any person with HIV/AIDS or cancer who does not meet the income guidelines can receive nutrition counseling at no charge.

HIV clients may remain in the program as long as they need services and meet the income guidelines.

Cancer clients receive services for one year at which time they are reassessed for continued eligibility for six month increments. Inactive cancer clients may re-enroll if they experience a recurrence or receive a new diagnosis of cancer.

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