Privacy Policy

Effective August 26, 2026

Food Outreach is committed to protecting the privacy of our donors, clients, volunteers, and website visitors. This Policy describes the information we collect, how we use and protect it, and your choices.

Information We Collect

We collect personal information you provide when you contact us, register for an event, make a donation, apply for services, sign up to volunteer, subscribe to our newsletter, or otherwise navigate our website. This may include your name, address, email, phone number, and giving information, including donation amounts and payment details. We use secure transaction methods to process payments and do not store full credit card numbers.

We also automatically collect certain non-personal information through cookies and similar technologies, including browsing actions and patterns on our site. See our Cookie Policy for details.

How We Use Your Information

  • To communicate with you about our programs, services, events, and funding needs
  • To process donations, event registrations, and service applications, and issue tax receipts
  • To comply with applicable laws and reporting requirements
  • To plan fundraising activities and analyze giving and program patterns

Food Outreach does not sell, share, or exchange your personal information with third parties for their marketing purposes. Information is shared only with our board, staff, volunteers, and service providers on a need-to-know basis, or as required by law. Any third-party service provider used to process donations is bound by strict confidentiality obligations.

Your Choices

You may opt out of communications at any time by contacting us or using the unsubscribe link in any email. You may also request to review or correct the personal information we hold about you, subject to record-retention and legal requirements.

Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Policy from time to time. Material changes will be noted on this page with a new effective date.

Contact Us

Questions about this Policy can be directed to Food Outreach, 3117 Olive Street, St. Louis, MO 63103, or by phone at 314.652.3663.