Donor Bill of Rights & Privacy

Donor Bill of Rights

To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in Food Outreach and the causes they are asked to support, we declare that all donors have these rights:

• I. To be informed of Food Outreach's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.

• II. To be informed of the identity of those serving on Food Outreach's Board of Directors, and to expect the board to exercise prudent judgment in its stewardship responsibilities.

• III. To have access to Food Outreach's most recent financial statements.

• IV. To be assured their gifts will be used for the purposes for which they were given.

• V. To receive appropriate acknowledgment and recognition.

• VI. To be assured that information about their donation is handled with respect and confidentiality to the extent provided by law.

• VII. To expect that all relationships with individuals representing Food Outreach will be professional in nature.

• VIII. To be informed whether those seeking donations are volunteers, employees of Food Outreach, or hired solicitors.

• IX. To have the opportunity for their names to be deleted from mailing lists that Food Outreach may intend to share.

• X. To feel free to ask questions when making a donation and to receive prompt, truthful, and forthright answers.

Notice of Privacy Practices

Food Outreach is fully committed to compliance with HIPAA (Health Insurance Portability and Accountability Act) guidelines. We maintain appropriate security for all client records, protecting the privacy of client medical information. All staff, volunteers, and vendors with access to client information sign a confidentiality agreement, client records are kept secure and access-restricted, and clients are never addressed by name in public areas of our facility without their express permission.

Donor Privacy Policy

Food Outreach is committed to protecting the privacy of our donors and the personal information you share with us. This policy describes the information we collect about our donors and our practices for using, maintaining, protecting, and disclosing that information.

Information We Collect: contact information (name, address, email, phone); giving information, including donation amounts and payment details processed through secure, PCI-compliant methods; and information about events attended, publications received, and website activity. We never disclose your credit card information except as needed to process your donation.

How We Use It: to communicate with you about our programs and funding needs, process donations and issue tax receipts, comply with legal and reporting requirements, plan future fundraising activities, and analyze giving patterns. We do not sell or trade donor information, and any third-party service provider used to process a donation is bound by strict confidentiality rules.

Your Choices: Food Outreach never sells, shares, or exchanges your personal information for third-party fundraising or marketing. To review your information, update your preferences, or opt out of communications, contact us. Email: rachelw@foodoutreach.org · Phone: 314.652.3663 · Mail: Food Outreach, 3117 Olive Street, St. Louis, MO 63103

Food Outreach reserves the right to update this policy from time to time. Material changes will be noted on this page with a new effective date.

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